Thank you for shopping with ANNE NUNEZ. We are a US-based online store focused on various styles of bag products. We always adhere to standardized order processing and strict logistics management, aiming to provide reliable, safe and stable delivery services for all orders and ensure customers receive intact and high-quality bag products within the estimated delivery period.
The shipping cost of each bag order is calculated according to the actual weight, size and delivery destination of the package. The accurate shipping fee will be automatically calculated and displayed on the checkout page before order payment for customers’ reference.
We provide unified standard shipping service for all orders, with an estimated delivery time of 15 business days after warehouse delivery. It should be noted that the delivery time is only an estimated value. The actual arrival time of the package will be affected by logistics carrier efficiency, customs clearance progress, extreme weather, regional logistics restrictions and holiday arrangements.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@deannehetrade.shop. Please note that returns will need to be sent to the following address: 3481 N Fanning Dr, Flagstaff, AZ 86004, United States.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@deannehetrade.shop.
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